HIGHLIGHTS FROM AN EVENING WITH PR MEASUREMENT PIONEER KATIE DELAHAYE PAINE

It’s January. New year. New campaigns. Do you know what your client’s goals are? Not just the high-level business metrics; the tangible, measurable goals that your communications program is working toward. How about their benchmarks? Those from which you can derive whether you did more – or more for less. Measurement guru Katie Delahaye Paine[…]

Breaking Barcelona: Why Measuring PR Shouldn’t Include Sales

By Christopher Penn, Guest Blogger Last week, I posted a bit about my thoughts around measuring the ROI of PR by estimating the value of the audience PR creates. In case you missed it, the short summary of how to estimate the ROI of PR works like this: At the bottom of every funnel is[…]